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Included in YOUR health insurance

Private physiotherapy

  • Self-refer for up to 6 sessions every plan year
  • Get 24/7 access to digital self-care support
  • Boost your cover by adding Out-patient Cover to your plan

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Putting you in control of your physio care

Physiotherapy helps you manage musculoskeletal problems. These are conditions that affect your bones, muscles and joints.

Some common problems include back pains, or sprains and strains.

When you see a physiotherapist, they'll treat you in person. And they may ask you to complete exercises and stretches at home.

With Vitality health insurance, you can self-refer for up to 6 physiotherapy sessions every plan year. All without speaking to a GP. And, you have the chance to add extra cover, should you need it.

Already included in your cover

Your health insurance comes with:

  • Self-refer for up to 6 physiotherapy sessions
    Every plan year, you can self-refer for face-to-face physiotherapy within our Priority Physio network via Care Hub. All without speaking to a GP.
  • 24/7 access to digital support
    Get on-the-go access to advice, and a tailored exercise programme, through Ascenti Reach
  • Access over 5,000 accredited physiotherapists
    Our Priority Physio network are in over 1,700 locations across the UK

Want to enhance your cover?

When you add Out-patient Cover to your insurance plan:

  • We'll cover all physiotherapy sessions arranged through our Priority Physio network in full
  • Or we'll cover up to £35 per session, for any sessions arranged outside of our network, up to your chosen cover limit.

What's great about your cover

Physiotherapists manage claims

Your physiotherapist will manage your claim in full. You won't need to contact us to authorise further sessions.

Choose your practitioner

When you speak to our team, you'll be able to suggest which physiotherapist you'd like to see, and pick a location that suits you

You can self-refer online

Every plan year, you can self-refer for up to 6 sessions through Care Hub. You don't even need to speak to a GP

Treatments are paid in full

We'll cover sessions arranged through our Priority Physio network in full. And we'll pay your physiotherapist directly

So, how does it work?

You can access physiotherapy support in a few simple steps

Star users

Apply or self-refer online

Start a claim through the Vitality GP app. Or self-refer via Care Hub

Video GP

Attend triage

You'll be fast tracked through our Priority Physio network and attend a digital or phone triage

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Get the right care

Next, we'll direct you to the most appropriate care pathway  whether that's self-help or face-to-face appointments

Ready to get a quote?

You can tailor your health cover to suit your needs when you buy health insurance

Health insurance

Health insurance

Get a health quote from as little as £1.45 a day*

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Already a member?

Get guidance on how to protect your bones, joints and muscles on our self-help guide

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Want some help building your plan?

Our expert team can help you get the right cover, at a price that works for you.

They'll walk you through everything you need to know and make qualified recommendations based on your exact needs.

Call us on 0330 678 3326**

Call charge information

Calls to '03' numbers cost no more than a national rate call to 01 or 02 numbers, whether from a mobile or a landline. If you get inclusive free calls to local rate numbers with your landline or mobile tariff, calls to '03' numbers will be included.

**Call centre opening hours: Monday to Thursday 9am - 8pm, Friday 9am - 6pm
Saturday 10am - 2pm, Sundays: closed.

Priority physiotherapy FAQs

Where to next?

*Price is based on a 35-year-old living in Peterborough, plan starting 01.02.2024, with Consultant Select hospital option, Full Medical Underwriting, plan excess of £250, and £500 Out-patient benefit. Includes Insurance Premium Tax.