Skip to Content
Vitality Logo
Search Vitality Log in Log in Get a quote

Vitality unveils first ever Health Claims Insights Report 

8 June 2022
Go to media centre

Vitality unveils first ever Health Claims Insights Report 

8 June 2022 – Vitality has today published a new Health Claims Insights report, detailing compelling insights from its claims data and key trends across the PMI market*. 

The report, which is the first of its kind within the industry, shows Vitality’s latest claim trends and among other insights, reveals a strong correlation between lifestyle behaviour and healthcare costs. 

According to the latest data by Vitality: 

  • Claim costs were up to 46% lower for those who are more active  
  • Demand for digital healthcare is at a record high, with Vitality GP consultation usage increasing by 70% between 2019 and 2021.  
  • Over 40% of all health claims were for Primary Care in 2021, compared to just 10% in 2015 
  • Over half (60%) of physiotherapy care started via a digital triage journey 
  • Breast cancer was the most common form of cancer claim in women (51%) and Prostate cancer was the most common form of cancer claim in men (27%)  
  • Keeping active is proven to improve the likelihood of surviving a cancer claim 
  • Talking therapies claims up 44% (between 2019 and 2021) on pre-pandemic levels The report also identified increasing demand for digital healthcare journeys, from virtual GP appointments to requesting and booking specialist appointments online.  

    Dr Keith Klintworth, VitalityHealth Managing Director, said: “Today, we have launched a market first report which explores a range of cutting-edge industry trends based on Vitality data during 2021. Through these insights, we see how the health insurance market is evolving and demonstrate how our model is playing a key role in transforming the market. 

    “Based on these insights, we believe we are well positioned to continue to deliver innovative products which cater for the rapidly changing needs of our customers.”  
     
    To read the full report visit here.  

    Ends

    Notes to editors 

    *Health Claims Insights Report 2022, based on data from 2015 - 2021 

    For further information, please contact:  
    [email protected]