Car insurance FAQs
Answers to some of your questions
5 Star Defaqto rated health insurance, with rewards for healthy living. From £1.45 a day.
Get a health quote How to make a claim
5 Star Defaqto rated life insurance, with rewards for healthy living. From £5 a month.
Get a life quote How to make a claim
Looking to get healthier or feel less stressed? Whatever your reason for making a change, we’ve got the benefits and rewards to help you on your way.
Explore Vitality rewards
Find out how to recover any Vitality points that are missing from your statement or submit evidence of your health appointments to get Vitality points.
Go to missing points guide Submit evidence
5 Star Defaqto rated health insurance, with rewards for healthy living. From £1.45 a day.
Get a health quote How to make a claim
5 Star Defaqto rated life insurance, with rewards for healthy living. From £5 a month.
Get a life quote How to make a claim
Looking to get healthier or feel less stressed? Whatever your reason for making a change, we’ve got the benefits and rewards to help you on your way.
Explore Vitality rewards
Find out how to recover any Vitality points that are missing from your statement or submit evidence of your health appointments to get Vitality points.
Go to missing points guide Submit evidence
Answers to some of your questions
If you were previously covered by Vitality Car insurance and would like to access your plan documents and details, please call us on 0345 601 1035. We’re open 8:30am – 6pm Monday to Friday, 9am – 1pm Saturday. Alternatively you can email us at [email protected].
Check out our guide on how to make a car claim.
If you need to speak to us about your claim, please contact us.
To access your plan documents, please call us on 0345 601 1035. We're open 8.30am - 6pm Monday to Friday, 9am - 1pm Saturday. Alternatively, you can email us on [email protected].
If you need to speak to our team, contact us.
For every year that you don't make a claim on your car insurance plan, you'll earn one year's no claims discount. The number of years you build up can affect your car insurance premium.
We pride ourselves on really caring about our members. And sometimes it can benefit your mental health by talking with someone.
Find information on how we can support you and your mental health. This includes services available to our Vitality health insurance members, as well as a hand-picked list of organisations available to provide help and advice to support all our members, whatever your circumstances.
If you'd like to tell us about your circumstances, you can contact us by phone on 0345 602 3523.
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